Returns & Exchanges

At Sewing Parts Online, we want you to be completely satisfied with your purchase for your home sewing projects. If a part or accessory doesn't meet your needs, you can return most items within 30 days of delivery for a refund or exchange.

1

Initiate Your Return

Log into your account and visit the 'Order History' section to select the items you wish to return and generate a Return Merchandise Authorization (RMA) number.

2

Pack Your Items

Carefully place the unused sewing parts in their original packaging, ensuring all manuals and small components are included to avoid restocking fees.

3

Label and Ship

Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.

4

Receive Your Refund

Once our technicians inspect the returned parts, we will process your refund to the original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing